How Poltril MX collects, uses, and protects your personal data.
Poltril MX (hereinafter "we", "us", or "the Site") is the responsible party for the processing of personal data collected through this website, located at poltrilmx.com. Our contact details are: Querétaro 1, Xalapa, Veracruz, Mexico; telephone +52 228 890 2778; email info@poltrilmx.com.
This Privacy Policy is issued in compliance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), published in the Diario Oficial de la Federación on July 5, 2010, and its Regulations. It also takes into account applicable international standards for the protection of personal data.
We collect personal data only through the voluntary contact form on this website. The following table describes the categories of data collected, the purpose of their processing, and the legal basis for each.
| Data Category | Specific Data | Purpose | Legal Basis |
|---|---|---|---|
| Identification data | Full name | To identify the person making the inquiry and personalize our response | Consent (Art. 8 LFPDPPP) |
| Contact data | Email address | To respond to content-related inquiries submitted through the contact form | Consent (Art. 8 LFPDPPP) |
| Contact data | Phone number | Optional follow-up communication regarding content inquiries | Consent (Art. 8 LFPDPPP) |
| Communication data | Message content | To understand and respond to questions about the site's educational content | Consent (Art. 8 LFPDPPP) |
| Technical data | IP address, browser type, pages visited, visit duration | Website analytics and security monitoring | Legitimate interest (Art. 7 LFPDPPP) |
| Cookie data | Cookie identifiers, session data | Website functionality and optional analytics | Consent (Art. 8 LFPDPPP) |
We do not collect sensitive personal data as defined in Article 3, section VI of the LFPDPPP. We do not collect financial information, health data, biometric data, or data relating to ideological or political beliefs.
In addition to the primary purposes described above, we may use your contact data for the following secondary purpose: to send informational updates about new educational content published on this site. This secondary purpose is not necessary for the service you requested.
If you do not wish your personal data to be processed for this secondary purpose, you may indicate this at the time of submitting the contact form by not selecting the relevant option, or at any time after submission by contacting us at info@poltrilmx.com. Opting out of secondary purposes will not affect your ability to use the site or receive responses to your content inquiries.
We do not sell, rent, or trade your personal data with third parties for commercial purposes. Your data may be shared in the following limited circumstances:
Any third-party service providers who process personal data on our behalf are required to maintain appropriate technical and organizational security measures and to process data only for the specified purposes.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a period of 24 months from the date of submission, after which they are securely deleted. Technical and analytics data is retained for a maximum of 26 months. Cookie data is retained according to the periods specified in our Cookie Policy.
After the retention period expires, personal data is permanently deleted or anonymized in a manner that prevents identification of the individual.
In accordance with the LFPDPPP, you have the following rights regarding your personal data, commonly referred to as ARCO rights:
To exercise any of these rights, please send a written request to info@poltrilmx.com or to our postal address at Querétaro 1, Xalapa, Veracruz, Mexico. Your request must include: your full name, a copy of your official identification, a clear description of the right you wish to exercise, and any documentation supporting your request. We will respond within 20 business days of receiving a complete request.
You also have the right to file a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI) if you believe your data protection rights have been violated. Visit inai.org.mx for information on how to file a complaint.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data transmitted through the website, access controls limiting who can access personal data, regular security reviews of our systems, and secure deletion procedures for data that is no longer required.
While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
This website uses cookies and similar tracking technologies. For detailed information about the cookies we use, their purposes, and how to manage your cookie preferences, please refer to our Cookie Policy at poltrilmx.com/en/cookies/.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
For questions, concerns, or to exercise your ARCO rights, contact us at: info@poltrilmx.com or Querétaro 1, Xalapa, Veracruz, Mexico. Telephone: +52 228 890 2778.
